Welcome to the Deepen application (referred to as the “App”), which is owned and operated by Deepen Inc (“Deepen,” “we,” or “our”), a registered Delaware C Corporation.
Your use of the App, its content, and services (referred to as the “Services”) is subject to acceptance and compliance with this Privacy Policy (referred to as the “Policy”). When we use terms like “you,” “your,” “user,” or “users,” we are referring to all individuals who use the App.
We reserve the right to make changes to this Policy at any time and for any reason. These changes will take effect on the date they are posted, indicated as the “Last Update Date” of this Policy.
1 COLLECTION OF PERSONAL DATA
We may collect your personal data in various ways. The information we collect through the App depends on the content and features you use, and it includes: 1.1. Personal Data
1.1.1. When you register or continue using the App, we collect and store personal data that you voluntarily provide to us for your App profile, such as:
- First and last name
- Email address
- Demographic location
1.2. Derived Data and Uploaded Media
1.2.1. Our servers automatically collect data when you use the App, including actions integral to the App’s functionality and actions performed while creating and editing entries. For text-to-speech functionality, we may request access to your device’s microphone to upload media to the App. All media uploaded in this manner will be collected and stored on our servers. You can manage our access and permissions in your device settings.
1.3. Access to Your Mobile Device
1.3.1. We may request access or enable certain features on your mobile device, such as reminders. If you want to modify our access or permissions, you can do so in your device settings.
1.4. Push Notifications
1.4.1. We may request permission to send you notifications related to your account or the App. You can opt out of receiving these communications by adjusting the notification settings in your device.
1.5. Contest, Giveaway, and Survey Data
1.5.1. When you participate in contests, giveaways, or surveys, we may collect personal and other information that you provide.
2 THE LEGAL BASIS, PURPOSE, AND DURATION OF PROCESSING YOUR PERSONAL DATA
2.1. We process personal information about you to provide you with a seamless, efficient, and personalized experience. We process personal data based on legal obligations, our contractual relationship, your consent, protection of interests, public interest tasks, and our legitimate interests. We may process personal data for the following purposes:
- Creating a personalized profile for future App visits.
- Monitoring and analyzing usage and trends to improve your App experience.
- Notifying you of App updates.
- Requesting feedback and contacting you about App usage.
- Improving our Website and Services based on user feedback.
- Sending promotional emails about new products, special offers, or other relevant information using the provided email address.
- Engaging in scientific, research, development, and creative activities, particularly in the field of artificial intelligence, in collaboration with scientific and educational institutions.
- Linking your Apple Pay or Google Pay account to process purchases/subscriptions (access to credit card or banking information is not granted).
2.2. We process your personal data during the contractual relationship and as long as necessary afterward. When certain personal data no longer serves a purpose, it will be deleted.
3 HANDLING OF PERSONAL DATA
3.1. In specific situations, we may share the information we collected about you. Your information may be disclosed as. We are committed to protecting your personal information and maintaining your privacy. We will not sell, distribute, or rent your personal information to unrelated third parties unless we have your consent or are legally required to do so. In certain circumstances, your personal data may be processed by external service providers who are bound by confidentiality agreements and have a legal obligation to protect your personal information. If we ever sell the App or are involved in a merger or consolidation, your personal information may be included as part of that transaction.
3.2 We may also disclose your personal information in the following cases:
- To comply with legal obligations, court orders, or official requests from government authorities.
- To enforce our terms of use and agreements, including billing and collection purposes.
- To protect the rights, property, or safety of the App, our customers, or others. This includes sharing information with other companies and organizations to prevent fraud and reduce credit risk.
- Tracking Technology:
- We may use cookies, web beacons, and other tracking technologies in the App to personalize your experience and improve the App’s functionality. For more details on our use of cookies, please refer to our Cookie Policy, which is part of this Privacy Policy.
4.2 WEBSITE ANALYTICS
4.2.1. We may work with third-party vendors, such as Google Analytics, to analyze user usage, track activity, and understand content popularity on the App. This may involve the use of cookies. By consenting to the processing of your personal data, you authorize us to share information with these third-party vendors. We encourage you to review their privacy policies and contact them directly for any questions. We do not send personal information to these third-party vendors. If you prefer not to have information collected by tracking technologies, you can opt-out through the provided tools.
5 THIRD-PARTY TOOLS
5.1. The App may contain links to third-party websites, advertisements, and external services. Please note that our Privacy Policy does not apply to information you provide to these third parties. We recommend reviewing their privacy policies and taking necessary steps to protect your information. We are not responsible for the content, privacy practices, and security policies of these third parties.
6 SECURITY OF YOUR INFORMATION
6.1. We employ administrative, technical, and physical security measures to protect your personal information. While we strive to secure the information you provide, no method of data transmission or storage is completely foolproof. We cannot guarantee protection against unauthorized interception or misuse. We are not liable for any unauthorized third-party interference.
7 SPECIAL PROVISIONS FOR PEOPLE UNDER THE AGE OF 15
7.1. Our service is not intended for children under the age of 15, and we do not knowingly collect personal data from children under this age. Do not use the App or provide any information within it if you are under the age of 15.
7.2. If we discover any such data, we will promptly delete it. If you are a parent or guardian and believe we have collected information from your child, please contact us.
8 UNTRACKING CONTROLS
8.1. At present, we do not respond to Do-Not-Track signals or similar mechanisms that indicate your preference not to be tracked online. If a universally recognized tracking standard emerges in the future, we will update our Policy accordingly.
9 OPTIONS REGARDING YOUR PERSONAL DATA
9.1. You can review and modify your personal information by accessing your profile or account settings. If you request account termination, we will deactivate or remove your account, retaining only necessary data for fraud prevention and legal compliance. Deleted data will be completely removed within 30 days from all databases and backups.
9.1.2. If you request to terminate your account, we will deactivate or delete your account and remove your information from our active databases. However, we may retain certain information in our files to prevent fraud, troubleshoot issues, assist in investigations, enforce our terms of use, or comply with legal requirements.
9.1.3. Non-critical data that is not required for the purposes mentioned above will be retained for a maximum of 30 days. During this period, we will ensure complete deletion of such data from all databases and backups.
9.1.4. As the data controller, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to processing and request data portability. Additionally, you can withdraw your consent to the processing of your personal data at any time and lodge a complaint with the Data Protection Authority. The Data Protection Act and the General Data Protection Regulation (GDPR) provide more detailed guidelines for exercising these rights.
9.2. Emails and Communications:
9.2.1. If you no longer wish to receive correspondence, emails, or other communications from us, you can unsubscribe within the App or by contacting us at support@thedeepen.app.
9.2.2. For communication preferences with third parties, you should directly contact those parties.
10 NOTICE TO USERS IN THE EUROPEAN ECONOMIC AREA
10.1. If you are using our Services from the European Economic Area (EEA), please note that your information, including personal data, will be transferred to the United States where our Partner Platform servers are located. Our partners or employees outside the EEA may process this information. It may subsequently be transferred within the United States or to other countries outside your country of residence, depending on the information and storage methods. These countries, including the United States, may not have data protection laws as comprehensive or protective as those in your country of residence. However, our collection, storage, and use of your personal information will still adhere to this Privacy Policy. 10.2. By consenting to the processing of your personal information, you explicitly consent to the transfer of your personal information outside the EEA and its processing in the United States.
11 YOUR CONSENT
11.1. Your express consent to this Policy is required before using our App. By giving your consent, you are bound by this Policy.
12 CONTACT US
12.1. If you encounter any issues, you can reach us at the following email address: support@thedeepen.app.
Last updated on: 11.06.2023